We are thrilled to announce that Mr. Cooper and Rocket Mortgage are joining forces to create a homeownership experience like never before.
Together, we are thrilled to offer customers a world-class experience powered by cutting edge technology and a commitment to making homeownership less stressful and more rewarding every step of the way.
You can read the full announcement on our press page here.
What does this mean for Mr. Cooper customers?
For Mr. Cooper customers, this announcement is nothing but good news. By the end of the year, we expect to be serving you as Rocket Mortgage.
Rest assured, the terms and conditions of your mortgage will not be affected. For now, you will continue to manage your mortgage like normal.
Transitions like this take time. We will keep you in the loop throughout the entire process to make this as smooth and simple as possible.
We are so excited for everything this transition will mean as we continue to serve you on your homeownership journey.
FAQs:
Who should I call if I have questions about my mortgage or loan?
For now, nothing about your mortgage is changing. Please continue to contact Mr. Cooper with any questions about your mortgage.
Should I send my mortgage payment to Rocket Mortgage now?
No. Please continue making your mortgage payments as normal. We will be in touch if anything changes and walk you through everything you need to know.
I’m in the process of buying a home with Mr. Cooper. Will this news impact my purchase?
Not at all. You will continue to work with Mr. Cooper throughout your entire homebuying process.
I’m in the process of refinancing with Mr. Cooper. Will this news impact my refinance?
Don’t worry. Your refinance process will continue as normal, and this transition will not affect the process at all.
Is my loan transferring to Rocket Mortgage?
We will be in touch with any information about your loan, but for now everything is staying the same. Rest assured: No terms or conditions of your mortgage will be affected by this transition, and soon you will get to enjoy all the benefits that Mr. Cooper and Rocket Mortgage have to offer.